Privacy Policy

When you browse or order, sù may collect your name, email, phone number, delivery address, order details, account information, messages and technical or cookie information. Payment information is handled securely by the payment provider available at checkout; sù does not receive your full card number. We collect only information needed to operate the website, process and deliver orders, communicate with you and keep the service secure.

We use personal information to fulfil and deliver orders, send confirmations and service messages, provide customer support, manage customer accounts, prevent misuse, meet legal obligations and improve the website. Marketing messages are sent only where you have opted in, and you can unsubscribe at any time. We share information only with payment providers and other service providers needed to run the store, or when required by law. These providers may process or store data outside Australia under their own privacy terms. We do not sell your personal information.

The site uses essential cookies and a consent banner. Optional analytics or advertising tools may be added in future and, where required, will operate according to your cookie choices. You can change or withdraw consent through the privacy settings on the site. We keep information only for as long as reasonably needed to manage orders, accounts and legal or record-keeping requirements. We take reasonable steps to protect personal information, although no online system is completely secure. To ask for access, correction or deletion of your information, or to opt out of marketing, email hello@sutiramisu.com.au. We may update this policy when our services or legal obligations change.